SIG SAUER P556 - Manual (Page 54)

P556 Pistol Operators Manual
54
1511582 VER 08.01.08
SHIPPING FIREARMS FOR REPAIR
Returning Your Firearm For Service
In the event you need to return your pistol to the SIG SAUER
Service Department, here’s what to do:
1. The first step is to contact Customer Service at (603) 772-2302
for an RMA number. This number allows SIG SAUER to track
the status of your return from its receipt at SIG SAUER through
its return to you. Please do not send your firearm until you
obtain an RMA number.
2. Make sure that the chamber and magazine(s) are unloaded and
that no ammunition is included with your returned firearm.
3. Package the firearm securely to prevent damage. Enclose a
letter which includes your name, street address, daytime phone
number, model and serial number, and a detailed description of
the problem you have experienced or the work you want
performed. With the exception of extra magazines, do not include
scopes, mounts, or other accessories.
4. Generally, an individual may ship firearms to the manufacturer
for repair or service. Some states and localities, however, prohibit
this. If you live in such an area, the firearms must be shipped by
and returned to a Federally Licensed Firearms Dealer.
5. Federal law prohibits persons who do not possess a Federal
Firearms License from shipping a firearm via the U.S. Postal
Service. (Note: any shipment of firearms outside U.S. borders is
subject to the export laws of the United States and to the valid
laws of the specific country, which you must strictly follow; prior
to exporting any firearm you should seek legal counsel.)
6. SIG SAUER is not responsible for any firearm until it is
received, nor for damage incurred during shipment.