SmarTek Systems SAS-1 Specifications and Service Information - Manual (Page 4)

SmarTek Systems (www.smarteksys.com) 4
Service Information
Periodic Maintenance
No periodic maintenance is required.
Do not attempt to open, repair, or disassemble the SAS-1 unit or its interface modules.
Such action will void the warranty on the SAS-1. Call SmarTek Systems if the SAS-1 or
any of its interface modules need servicing.
Sensor Identification
Each SAS-1 is identified by a Serial Number (S/N) sticker on the sensor cover near the cable
strain relief.
Factory Service
To avoid unnecessary shipments and delays, if you believe the SAS-1 unit is malfunctioning, call
SmarTek Systems to discuss the problems and to determine if the SAS-1 should be returned for
service.
If the SAS-1 is being returned to SmarTek Systems for service or repair, be sure to include the
following information with the shipment:
1) Name, Address, and Phone Number for a Point of Contact,
2) Unit Serial Number,
3) A detailed description of the problem,
4) Shipping address for return of the unit after service or repair.
Shipping Information
Wrap the unit with bubble wrap and place in a strong carton. SmarTek Systems will provide
appropriate shipping information at the time it is determined that return for service is necessary.
Warranty
SmarTek Systems, Inc. warrants this product to be free from defects in material and
workmanship for a period of one year from the date of delivery. Damage due to accident, abuse,
or improper installation by the buyer or unauthorized modification or operation outside the
specifications is not covered by this warranty. SmarTek Systems, Inc. will repair or replace at its
option, any components of this product which prove defective during the warranty period.
SmarTek Systems, Inc warrants that its software and firmware designated for use with the SAS-1
or its interface components will execute its programming instructions when properly installed.
SmarTek Systems, Inc. does not warrant that the operation of the software or firmware will be
uninterrupted or error free.