Cisco OL-10041-01 User Manual

Page 5

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5-5

User Guide for Cisco Unified Operations Manager

OL-10041-01

Chapter 5 Using the Phone Activities Display

Getting Phone Alert Details

Table 5-2

Phone Activities Display—Contents

Heading

Description

!

Severity of alert

Critical

Warning

Informational Unidentified Trap alert

(no icon)

Informational (for all other alerts)

Extension

The phone’s extension number. Clicking this link opens the IP Phone Detail page
(see

Understanding IP Phone Reports, page 12-8

).

IP Address

The phone’s IP address. Clicking this link opens the IP phone search page (see

Generating the Inventory Analysis Report, page 12-4

).

CCM/CME

The Cisco CallManager or Cisco CallManager Express that the phone is associated
with. Clicking this link opens the Detailed Device View (see the

“Viewing Device

Elements in Detail” section on page 3-21

).

Switch Name

The switch that the phone is connected to. Clicking this link opens the Detailed
Device View (see the

“Viewing Device Elements in Detail” section on page 3-21

).

Last Change

Date and time the phone alert last occurred or was changed. Diamonds indicate
alert activity, such as a new event, alert acknowledgement, new user annotation,
and so forth; no diamonds indicates that the alert is stale. Alerts are grouped by
severity, and within severities, alerts with the latest change are listed first.

Alert was updated within last 15 minutes.

Alert was updated within last 16-30 minutes.

Alert was updated within last 31-45 minutes.

No diamonds

Alert was updated 46 or more minutes ago.

Description

Phone’s registration status.

Tools

Links to tools that allow you to perform additional tasks. For example:

Run a phone status test (see

Using Phone Status Testing, page 8-1

).

Configure synthetic tests (see

Using Synthetic Tests, page 9-1

).

Access the Cisco CallManager’s administration pages.

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