Notes on return to the factory – VACUUBRAND DVR 4S User Manual

Page 17

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page 17 of 20

Documents are only to be used and distributed completely and unchanged. It is strictly the users´ responsibility to check
carefully the validity of this document with respect to his product. manual-no.: 99 90 72 / 13/08/2005

Notes on return to the factory

Repair - return - DKD calibration

If the measures listed in section ”Troubleshooting” do not work: Return the equipment to the factory for
inspection and repair.

Opening or disassembly of the equipment voids all warranties and the licence if applicable.

Acceptance, handling and/or repair / DKD calibration of the returned equipment is not possible unless the
properly completed health and safety clearance form is returned. Otherwise, acceptance of the returned
equipment will be refused.
Fax or post a copy of the completed health and safety clearance form (see next page) to us in advance.
The information must be in house before the device arrives. Enclose the original form with the product. If
the product is contaminated you must notify the carrier.
If the product was in contact with chemicals, radioactive substances or other substances dangerous to
health or environment, the product must be decontaminated prior to sending it back to the factory.

To expedite repair and to reduce costs, please enclose a detailed description of the problem and the
products´ operation conditions with every product returned for repair.

We submit quotations only on request and always at the customer´s expense. If an order is given, the
costs incurred are offset from the costs for repair or from the purchase price, if the customer prefers to buy
a new product instead of repairing the defective one.
We replace parts with optical flaws upon your request (at your expense).

Before returning the equipment, ensure that (if applicable):
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Equipment has been cleaned and/or decontaminated.

-

Inlet and outlet ports have been sealed.

-

Equipment has been properly packed, marked as appropriate and the carrier has been notified. If nec-
essary, please order an original packaging (costs will be charged).

-

Ensure that the completed health and safety clearance form is enclosed.

We trust for your understanding for these measures, which are beyond our control.

Scrapping and waste disposal:
Dispose of the equipment and any components removed from it safely in accordance with all local and
national safety and environmental requirements. Particular care must be taken with components and waste
oil which have been contaminated with dangerous substances. Do not incinerate fluoroelastomer seals and
“O“ rings.
☞ You may authorize us to dispose of the equipment at your expense.

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