Ending a call, Using hold and resume, Using hold and – Cisco IP Phone 7945G User Manual

Page 33

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

25

Ending a Call

To end a call, hang up. Here are some more details.

Using Hold and Resume

You can hold and resume calls. When you put a call on hold, the Hold icon

appears next to the

caller ID and the corresponding line button flashes green

.

If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to
ringing after a certain period of time. The 'reverting' call remains on hold until you resume it or until
Hold Reversion times out.

Your phone indicates the presence of a reverting call by:

Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).

Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.

Displaying the animated Hold Reversion icon

next to the caller ID for the held call.

Displaying a flashing amber line button

(depending on the line state).

If you want to...

Then...

Hang up while using the handset

Return the handset to its cradle. Or press EndCall.

Hang up while using a wired headset

Press

. Or, to keep headset mode active, press EndCall.

If you are using a wireless headset, refer to the wireless
headset documentation.

Hang up while using the speakerphone Press

or EndCall.

Hang up one call, but preserve another
call on the same line

Press EndCall. If necessary, remove the call from hold first.

If you want to...

Then...

Put a call on hold

1.

Make sure the appropriate call is highlighted.

2.

Press Hold.

Remove a call from
hold on the current line

1.

Make sure the appropriate call is highlighted.

2.

Press Resume.

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