Switching between multiple calls, Switching an in-progress call to another phone, Viewing multiple calls – Cisco IP Phone 7945G User Manual

Page 35

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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 7.0

27

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted, scroll to it.

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote
destination.

Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your
call-handling efforts.

If you want to...

Then...

Switch between
connected calls on one
line

1.

Make sure the call that you want to switch to is highlighted.

2.

Press Resume.

Any active call is placed on hold and the selected call is resumed.

Switch between
connected calls on
different lines

Press

for the line that you are switching to.

If a single call is holding on the line, the call automatically resumes. If
multiple calls are holding, highlight the appropriate call and press Resume.

Switch from a
connected call to
answer a ringing call

Press Answer, or if the call is ringing on a different line, press

(flashing).

Any active call is placed on hold and the selected call is resumed.

If you want to...

Then...

Switch an in-progress
call on your desktop
phone to a mobile
phone

1.

Press the Mobility softkey and select Send call to mobile.

2.

Answer the in-progress call on your mobile phone.

The desktop phone line button turns red

and handset icons and the

calling party number appear on the phone display. You cannot use
same phone line for any other calls, but if your desk phone supports
multiple lines, you can use another line to make or receive calls.

Switch an in-progress
call from a mobile
phone to your desktop
phone

1.

Hang up the call on your mobile phone to disconnect the mobile
phone, but not the call.

2.

Press Resume on your desk phone within 4 seconds and start talking
on the desk phone.

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