CREATIVE Digital Video Camera Kit WebCam NX - Manual (Page 27)

Troubleshooting B-1
Troubleshooting
If you have a technical problem with this product, you may wish to consult our self-
help tool “Knowledgebase” for online troubleshooting and solutions. Go to
www.creative.com and select your region.
Problems
Using Creative
WebCam NX
An application reports that the video driver is already in use, or that the
camera cannot be found.
Do the following:
❑ The camera is not properly connected. To resolve this problem, ensure that the
camera’s USB connector is inserted, and that the USB connector is enabled in
the BIOS. Refer to your computer’s documentation for information on the
BIOS.
❑ Reinstall the video capture drivers and restart your computer.