Medela Pump In Style - Manual (Page 30)

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Low or No Suction Valve and Membrane Check
• Remove and separate valve from membrane
• Inspect the valve for chips or cracks. Inspect the membrane for holes or tears. If
fl awed or damaged replace valve and/or membrane prior to pumping
• Wash valve and membrane per Cleaning section
• Reassemble. Make sure the membrane lays fl at on the valve, and if it does not,
replace the valve and/or membrane prior to pumping
Breastshield and Breastshield Connector Check
• Inspect breastshield and breastshield connector to make sure there are no
cracks and they securely attach to each other
Faceplate Check
• Wash faceplate and backplate per Milk Overfl ow section steps 1.4
on pages 12-15.
• Reassemble faceplate and backplate, and reattach tubing to faceplate port
Connection Point Check
Inspect following connection points to ensure attachment is secure
• Tubing adapter to breastshield connector
• Tubing end to faceplate port
• Faceplate to backplate
• Test vacuum. If suction is not improved, contact Medela Customer Service at
1-800-435-8316.
Audible air coming from
port cap/faceplate
CAUTION: Do not attempt to plug hole in cap or port with additional material.
• There is a built-in air leak for vacuum control, some audible air is normal.
Power source • If pump is not turning on with the power adaptor try the battery pack.
• If the pump is not turning on with the battery pack, be sure the batteries have
been inserted correctly.
• If pump is still not working with the power adaptor or the battery pack, contact
Medela Customer Service at 1-800-435-8316.
Faceplate port broken/
cracked
CAUTION: If you are feeling a loss of suction with the broken faceplate, do not
use the pump until the new faceplate arrives.
• Contact Medela Customer Service at 1-800-435-8316 or order online at
www.shopmedela.com.
Condensation or milk in
tubing
• Refer to “Tubing and faceplate cleaning” section 1.4.
No “let-down” or
breastmilk expression
• Ensure your breastpump is assembled correctly and that there is suction.
• Relax and take a 10-15 minute break if let down is not achieved after 2
consecutive pumping sessions.
• Consult with your healthcare provider or breastfeeding specialist if expression
does not occur.
6. Troubleshooting 6. Troubleshooting