Complete customer support, Service and maintenance – CAT 345C L User Manual

Page 10

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10

Complete Customer Support

Cat dealer services help you operate longer with lower costs.

Machine Selection.

Make detailed

comparisons of the machines you are
considering before you buy. What are
the job requirements, machine attach-
ments and operating hours?
What production is needed? Your Cat
dealer can provide recommendations.

Purchase.

Consider the financing options

available as well as day-to-day operating
costs. This is also the time to look at dealer
services that can be included in the cost
of the machine to yield lower equipment
owning and operating costs over the long run.

Customer Support Agreements.
Cat dealers offer a variety of product
support agreements, and work with
customers to develop a plan the best meets
specific needs. These plans can cover
the entire machine, including attachments,
to help protect the customer’s investment.

Operation.

Improving operating techniques

can boost your profits. Your cat dealer has
videotapes, literature and other ideas to help
you increase productivity, and Caterpillar
offers certified operator training classes to
help maximize the return on your investment.

Product Support.

You will find nearly

all parts at our dealer parts counter.
Cat dealers utilize a worldwide
computer network to find in-stock
parts to minimize machine downtime.
You can save money with Cat
remanufactured components.

Maintenance Services.

Repair option

programs guarantee the cost of repairs
up front. Diagnostic programs such
as Scheduled Oil Sampling, Coolant
Sampling and Technical Analysis
help you avoid unscheduled repairs.

Replacement.

Repair, rebuild or

replace? Your Cat dealer can help
you evaluate the cost involved so
you can make the right choice.

Service and Maintenance

Simplified service and maintenance save you time and money.

Extended Service Intervals.
Extended service and maintenance
intervals increase machine availability.
The maintenance intervals for engine oil,
engine oil filter and water separator
for fuel line have been extended to
500 hours, hydraulic oil to 2000 hours
for normal applications with S•O•S

SM

analysis monitoring.

Capsule Filter.

The hydraulic return

filters are located in the hydraulic tank.
The filter elements are removable
without spilling hydraulic oil.

Pilot Hydraulic System Filter.
Pilot hydraulic system filter keeps
contaminants from the pilot system and
is located in the pump compartment.

Radial Seal Main Air Cleaner

.

Radial seal main air cleaner with
pre-cleaner has a double-layered filter
element for more efficient filtration.
No tools are required to change
the element.

Fuel-Water Separator.

The water

separator has a primary fuel filter
element and is located in the air cleaner
compartment for easy access from
the ground.

Service Points.

Service points are

centrally located with easy access
to facilitate routine maintenance.

Oil Sample and Pressure Ports.
Oil sample and pressure ports provide
easy checking of machine condition
and are standard on every machine.

Greasing Points.

A concentrated remote

greasing block on the boom delivers
grease to hard-to-reach locations.

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