BBE Maxie 401 - Manual (Page 9)

Service
We recommend that if at all possible a BBE 401 which requires repair be sent to our facility in Huntington Beach, CA. We
request that a “Return Authorization" be issued by the dealer from whom you purchased the unit. If this is not possible, call BBE
Sound, Inc. directly to obtain a “Return Authorization" and include with the unit a copy of the bill of sale so that this process can
be expedited.
As the repair turnaround time is minimal, we request that the unit be sent to BBE Sound, Inc. We also need to add reliability
data to our files so that future revisions may be undertaken if necessary to improve the product.
Warranty
The BBE 401 Processor is warranted against defects in material and workmanship for a period of one (1) year from date of
purchase from BBE Sound, Inc. or from an authorized dealer.
During this period, we will repair units free of charge providing that they are shipped pre-paid to BBE Sound, Inc., 5500
Bolsa Ave., Suite 245, Huntington Beach, CA 92649. We will pay return UPS shipping charges within the U.S.A. All charges
related to non-U.S. shipping, including customs clearance, will be billed.
This warranty will be considered null and void by BBE Sound, Inc. if any of the following is found:
1. Equipment has been physically damaged.
2. Equipment shows sign of abuse.
3. The equipment has been electrically damaged by improper connection or attempted repair by the customer or a third
party.
4. The equipment has been modified without authorization.
5. The bill of sale Indicates that the purchase date of the equipment is not within the warranty period.
BBE Sound, Inc. is NOT LIABLE FOR CONSEQUENTIAL DAMAGES. Should the processor fail to operate for any reason, our
sole obligation is to repair the unit as described above.
Maintenance
Maintenance of the BBE 401 is limited to proper cleaning of the unit with mild household cleaner such as Formula 409® or
Windex®. The chassis and cover are steel finished with a durable polyurethane paint, while the front panel is an anodized
aluminum extrusion.
There are no user replaceable parts and the unit should not be opened for any reason unless you are a qualified technician.
Calibration should be performed if parts are replaced or if a performance check-out indicates a problem with calibration.
Long term use has shown that over the life of this unit there is little or no drift of the components in the BBE 401 which would
cause a change in calibration. A very conservative design philosophy has resulted in a piece of equipment which runs very
cool and should give years of trouble-free service.