Answer a call, To answer an incoming call, To send an incoming call directly to voice mail – Avaya 1616 IP User Manual

Page 8: To ignore an incoming call, Make a call, To make a call, To call a person from the contacts list, To redial a number

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Redial

Permits you to redial a recently dialed number.

Simultaneous Ringing

Allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to
answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator.

Answer a Call

To answer an incoming call:

1. If you are on another call, press the call/line appearance button whose green LED flashes for the incoming call, or

press the Answer softkey if one appears.
If you are not on another call, either:

lift the handset,
or press the call/line appearance button whose green LED flashes for the incoming call,
or press the Answer softkey if one appears,

or press the Speaker button to answer using the speakerphone,

or, press the ON button if you are using a wireless headset,

or press the Headset button to answer using a wired headset.

o

You are connected to the caller.

To answer an incoming call while you are on another call:

1. Press Hold to put your active call on hold, then press the call/line appearance button whose green LED is flashing for

the incoming call.

o

You are connected to the incoming caller.

Note: To automatically display the Phone screen whenever you receive an incoming call, set the Go to Phone Screen on

Ringing option to Yes.
Note: If the Auto Hold feature is enabled by your system administrator, you can answer another call without first putting an

active call on hold. If Auto Hold is not enabled, you must put your active call on hold before answering the incoming call;

otherwise, you will drop the active call when you answer the other one.

To send an incoming call directly to voice mail:
Note:
In order to use this procedure, your voice mail must be administered as the first entry in your coverage path. See your

system administrator for more information.

1. Press the To Vmail softkey.

o

The incoming call goes directly to voice mail.

To ignore an incoming call:

1. Press the Ignore softkey.

o

The ringer stops signaling the incoming call.

Make a Call

To make a call:

1. If you are not on a call, simply dial the number you want to call.

or, Lift the handset, press the Speaker button, press the Headset button, press an available line button, or press the OK

button if an idle call/line appearance is available, then dial the number you want to call.

o

The call is placed.

To call a person from the contacts list:

1. Press the Contacts button.

2. Scroll up or down to select the person or number you want to call.
3. Press the OK button or the Call softkey.

o

The call is placed.

To redial a number:

1. From the Phone screen, press the Redial button.

1616 IP Telephone End User Guide | 8 |

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