Problems – ASKO 12004 User Manual

Page 12

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Problems?

Try the following remedies. Poor results may not always be caused by the
machine. Read through the chart below before contacting your servicer.

Problem

Possible Cause

Suggested Remedy

Door will not open

__

See "If the machine doesn't work", page 10.

Machine will not start

Machine will not fill with water

Foam in final rinse,
water left in machine

Water leaks

Hoses

All hoses, especially the inlet hose should be
inspected at least once a year. Replace if they
show signs of cracking. Check to see if hose
connections at faucets are tight. Properly insert
and secure end of drain to drain facility.

Extreme vibration

Transit packing

Remove transit packing. See page 11.

during spin cycle

not removed

Machine not level

Adjust machine feet and tighten locknuts.

Oversudsing

Wrong detergent

Use only low sudsing detergents. See page 5.
Run clothes through extra rinse cycles.
Run empty machine through complete cycle

starting on "4".

Too much detergent

Use recommended amounts. See page 5.

Washer stops during cycle

Normal pauses

It is normal for the machine to pause occasionally

during operation, especially between cycles and
during the delicate- wash program.

Greying clothes

Not enough detergent

You may need to add slighly more detergent if
clothes are heavily soiled, have oily stains, or if
your water is very hard.

Water not hot enough

Select hot enough temperature setting for each

type of load. See charts page 6 and 16.

Improperly prewashed Be sure to add a prewash for heavily soiled or

oily items.

Washer overloaded

Once wet, the clothes must have room to tumble

freely, especially synthetics and permanent press.

Soap used in hard

Be sure you use a laundry "detergent" and not a

water areas.

"soap". Soaps react with the minerals in hard
water to form a soap curd, which can be

deposited on clothes.

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