Troubleshooting, Other possible problems and their causes – Crosley CMT135SG User Manual

Page 30

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Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the "Requesting Assistance or Service" section.

Microwave does not operate, first check
the following:

Is the microwave oven plugged into a live outlet with the proper voltage? (See Installation

Instructions.)

Have you blown a household fuse or tripped a circuit breaker?

Has the electric company experienced a power failure?

Other possible problems and their causes:

If none of these items was causing your problem, see the "Requesting Assistance or
Service" section on page 31.

Problem

Nothing works.

The microwave oven
will not run.

CAUSE

• The power supply cord is not plugged into a live circuit with

the proper voltage. (See the “Electrical requirements” on
page 5 and Gounding instructions” on page 6.)

• A household fuse has blown or a circuit breaker has tripped.

• The electric company has had a power failure.

• You are using the oven as a timer. Touch OFF/CANCEL to

cancel the Minute Timer.

• The door is not firmly closed and latched.

• You did not touch START/ENTER.

• You did not follow directions exactly.

• An operation that you set earlier is still running. Touch

OFF/CANCEL to cancel that operation.

Food is not cooked
enough.

The display shows a time
counting down but the
oven is not cooking.

• The electric supply to your home or wall outlets is low or

lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is low.

• The cook power is not at the recommended setting. Check

the “Cooking guide” section on page 27.

• You have not allowed enough cooking time for the amount of

food being cooked. Larger amounts of food need longer
cooking times.

• You have set the controls as a minute timer. Touch

OFF/CANCEL to cancel the Minute Timer.

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