Chauvet Laser Pointer - Manual (Page 17)

Scorpion™ Storm FX User Manual 17 08/10/2011
General Troubleshooting
Symptom Solution(s)
Applies to
Lights
Foggers
& Snow Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset 
Beam is very dim or
not bright Clean optical system or replace lamp
Check 220/110 v switch for proper setting 
Breaker/Fuse keeps
blowing Check total load placed on device 
Device has no power Check for power on Mains.
Check device’s fuse. (internal and/or external)   
Fixture is not
responding Check DMX Dip switch settings for correct addressing
Check DMX cables
Check polarity switch settings

Fixture is on but
there is no
movement to the
audio Make sure you have the correct audio mode on the
control switches. If audio provided via ¼” jack, make
sure a live audio signal exists
Adjust sound sensitivity knob
  
Lamps cuts off
sporadically Possible bad lamp or fixture is overheating.
Lamp may be at end of its life. 
Light will not come
on after power failure Some discharge lamps require a cooling off period
before the electronics in the fixture can kick start it
again, wait 5 to 10 minutes before powering up

Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables
or black lights.
   
Moves slow Check 220/110v switch for proper setting 
No flash Re-install bulb, may have shifted in shipping 
No laser output Bounce mirror motor may have shifted during shipping,
readjust 
Stand alone mode All Chauvet lighting fixtures featuring stand-alone
functions do not require additional settings, simply
power the fixture and it will automatically enter into this
mode

If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support.
Technical Support
Address: Service Dept.
5200 NW 108
th
Avenue, Sunrise, FL 33351 (U.S.A.)
Support (Email): [email protected]
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 756-8015 (Attention: Service)
Website: http://www.chauvetlighting.com