Activision Call of Duty: Black Ops II - Manual (Page 30)

CUSTOMER SUPPORT
Note: Please do not contact Customer Support for hints/codes/cheats; only technical
issues.
Internet: http://www.activision.com/support
Our support section of the web has the most up-to-date information available. We update
the support pages daily, so please check here first for solutions. If you cannot find an
answer to your issue, you can submit a question/incident to us using the online support
form. A response may take anywhere from 24–72 hours depending on the volume of
messages we receive and the nature of your problem.
Note: All support is handled in English only.
Note: The on-line multiplayer component of Activision games are handled only through
web support.
Phone: (800) 225-6588
You can call our 24-hour automated voice system for answers to our most frequently asked
questions at the above number. Contact a Customer Support representative at the same
number between the hours of 9:00 a.m. and 5:00 p.m. (Pacific Time), Monday through
Friday, except holidays.
Please see the Limited Warranty contained within our Software License Agreement for
warranty replacements. We recommend that you first contact an Activision Technical
Support Representative by phone or internet before sending your product to us. In
many cases, a replacement is not necessary to resolve your problem. Our support
representatives will help you determine if a replacement is necessary. If a replacement
is appropriate we can issue you an Incident/Reference number to help process your
replacement. Non-warranty game returns/refunds should be dealt with by the retailer or
online site where you purchased the product.
To view a full length manual, including credits, visit www.activision.com/en_US/manuals
29