AMT Datasouth Accel 7350 - Manual (Page 40)

Chapter 5
5. The message PAPER JAM appears, though paper is not jammed.
The paper jam sensor may not function properly if the sensors on the tractors
are exposed to a direct light or sunlight.
Adjust the position of the printer not to be exposed to an excessive light.
Check if any dark printing is near the sprocket hole on the backside of
fanfold paper or media. Black print or holes detected by the paper sensors
will cause erroneous errors.
Select “NO” menu setting of #34 PAPER JAM DETECTION in the SETUP
mode.
6. Out-of-paper cannot be detected.
In the case where printing is continued even when the paper is out, the menu
settings may not be adequate.
Verify the paper size, the page length on SETUP and the format of the
printing data.
7. Vertical line printing is not straight.
Select “ BIDIRECTIONAL” at the setting of #48 PRINTING DIRECTION.
8. Incorrect characters printed.
The connection with the PC may not be correct.
Check whether the cable connection is faulty or broken.
Check printer emulation is correct.
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