Bullard S2 - Manual (Page 3)

TacSight S2 Thermal Imager
User Manual
Care Instructions
The TacSight S2 Thermal Imager requires little maintenance. For best
results, periodically:
• Clean the outside of the unit with mild soap or detergent.
• Wipe the lens with a soft cloth.
• Clean the display with a soft cloth.
• Check screw tightness on side straps and display cover.
• Store your TacSight S2 in the vehicle mount, or in the rugged hard case.
Cleaning the Lens
The TacSight S2 lens is recessed in an impact resistant bezel. The lens can
be cleaned with a soft cloth and soapy water as required.
Replacing the Video Display Cover Window
The display cover (Figure 7) has a scratch resistant hard coating to
minimize marring. However, if heavy scratching or gouging does occur, the
cover window can be replaced. To do this, simply remove the four screws
along the top and bottom of the window. Remove the plastic display cover
window and replace with a new one making sure that the countersink slots
around the mounting holes are facing outward.
Service
If your Bullard Thermal Imager is not performing properly, please contact
Bullard Customer Service at 877-BULLARD (285-5273). Outside the US &
Canada, call 1-859-234-6611. Describe the problem to the Bullard
representative as completely as possible. For your convenience, your
representative will try to help you diagnose or correct the problem over the
phone. Before returning your Bullard thermal imager, you should verify with
your representative that the product should be returned to Bullard. Bullard
Customer Service will provide you with written permission and a return
authorization number.
If the return is a non-warranty repair, a Bullard Customer Service
Representative or your local distributor will provide you with a repair invoice
estimate. To authorize repair, you must provide a purchase order to your
distributor for the amount of the estimate. Once Bullard receives
authorization from your local distributor, we will issue you a return
authorization number so that you can return the unit to Bullard. Bullard will
repair the unit and ship it from our factory within 48 business hours (two
business days). If the cost of repairs exceeds the stated quote by more than
15% or by more than $100, a Bullard representative will re-estimate your
repair and your local distributor will contact you for authorization to
complete repairs. After repairs are completed and the goods have been
returned to you, your distributor will invoice you for the actual repair
amount.
NOTE
Do not attempt to disassemble the sealed case of your Bullard
TacSight S2 Thermal Imager. If the unit is not functioning properly,
return it to Bullard (as described in the Service section) for
evaluation. Disassembling the unit voids all warranties.
Prior to retruning, decontaminate and clean your Thermal Imager to remove
any hazardous or contaminated materials that may have settled on the
product during use. Laws and/or shipping regulations prohibit the shipment
of hazardous or contaminated materials. Products suspected of
contamination will be professionally decontaminated at the customer's
expense.
Returned products will be inspected upon return to the Bullard facility. If the
repair is under warranty, Bullard will repair the unit and ship it from our
factory within 48 business hours.
CAUTION
Do not use solvents or paint thinners to clean your TacSight S2 Thermal
Imager as they could permanently mar the surface or degrade the
properties of the outer shell. Failure to observe this instruction may
result in equipment damage.
Figure 7
WARNING
The TacSight S2 Thermal Imager is not certified as intrinsically safe.
Vapors from organic solvents and high dust concentrations can
create potentially explosive atmospheres that can be triggered
by a spark from equipment such as a thermal imager.
Failure to observe this warning could result in death or serious injury.