Eagle Tree Thermocouple Expander User Manual
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Copyright © 2003 Eagle Tree Systems, LLC
http://www.eagletreesystems.com
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Troubleshooting
Below is a list of problems that may be encountered, and steps to remedy them. If your particular issue is not addressed by the below, see the Support page on
http://eagletreesystems.com
or email
. Include a full description of your problem, your machine configuration, brands/models of receivers,
transmitters and servos, application and Recorder firmware version if possible (from Help->About in the app) and any other relevant details.
Issue: I do not see Thermocouple temperature logged in the Recorder.
Solution:
•
Make sure that you have selected logging of “Thermocouple Termperature” or “Exhaust Gas Temperature” in the “Choose What to Log” dialog box under
the Tools menu.
•
Ensure that you have selected Thermocouple Temperature in the “Choose What to Display” dialog box under the Tools menu.
•
Doublecheck your connections to ensure that the Recorder is connected correctly to the Thermocouple Expander, and the battery.
•
Make sure the temperature probe is correctly attached to the Thermocouple Expander.
•
Ensure that you are operating within the ranges listed in the Specifications section below.
Issue: I do not believe that the temperature is reading temperature correctly.
Solution: Test the temperature probe with a known temperature value, such as boiling water. If it does not read correctly, email us.
Thermocouple Expander Specifications
Channels: Dual
Max Temperature: 2000+ degrees F. Software will calibrate to around 1800 degrees C, but this has not been tested.
Weight: approximately 0.8 ounces with Expander board, probe and fitting.
Limited Warranty
Eagle Tree Systems, LLC, warrants the Thermocouple Expander to be free from defects in materials and workmanship for a period of one (1) year from the date of
original purchase. This warranty is nontransferable. If your unit requires warranty service during this period, we will replace or repair it at our option. Shipping cost
to us is your responsibility. To obtain warranty service, contact us by phone, fax or email to request an RMA number. No returns will be accepted without this number.
This limited warranty does not cover:
•
The Software included with the Data Recorder. See the Software license agreement for more information on Software restrictions.
•
Problems that result from:
o
External causes such as accident, abuse, misuse, or problems with electrical power
o
Servicing not authorized by us
o
Usage that is not in accordance with product instructions
o
Failure to follow the product instructions
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR
JURISDICTION TO JURISDICTION). OUR RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD AS DESCRIBED ABOVE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE
AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
Eagle Tree Systems, LLC
http://www.eagletreesystems.com
[email protected]
Service/Support: 425-614-0450