Echelon Enterprise Services 2.0 - Manual (Page 9)

Echelon Enterprise Services 2.0 User’s Guide ix
If you need more information on how to use a particular dialog in the i.LON AdminServer or
SmartServer Web interface, you can click the question mark icon (?) in the upper right-hand corner of
the dialog to open a new window with context-sensitive help for that dialog.
Viewing the EES 2.0 ReadMe
The EES 2.0 ReadMe provides descriptions of known problems, if any, and their workarounds. To
view the EES 2.0 ReadMe, click Start, point to Programs, point to Echelon i.LON SmartServer 2.0
Enterprise Services, and then select i.LON SmartServer 2.0 Enterprise Services ReadMe. You
can also find additional information about the i.LON SmartServer online at
www.echelon.com/ilon .
Using Technical Support
If you have technical questions that are not answered by this document, the EES 2.0 online help, or the
EES 2.0 ReadMe document, you can contact technical support. Free e-mail support is available or you
can purchase phone support from Echelon or an Echelon support partner. See
www.echelon.com/support for more information on Echelon support and training services.
You can also view free online training or enroll in training classes at Echelon or an Echelon training
center to learn more about developing devices. You can find additional information about device
development training at
www.echelon.com/training .
You can obtain technical support via phone, fax, or e-mail from your closest Echelon support center.
The contact information is as follows (check
www.echelon.com/support for updates to this
information):
Region Languages Supported Contact Information
The Americas English
Japanese Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free):
1.800-258-4LON (258-4566)
Phone: +1.408-938-5200
Fax: +1.408-790-3801
[email protected]