Electrocompaniet AW60FFT User Manual
Page 6
Service Policy:
When service is needed
Your dealer will have all relevant information about the service centres in your area, and will ensure
that your unit is serviced without delay. It is our general policy to have your amplifier returned to you
within 5 working days. This is an average time, and could vary locally, depending on the work load at
the service centre.
If, for some reason, there are no service facilities available in your country, please ship the amplifier to
the following address:
ELECTROCOMPANIET AS
BREIVIKVEIEN 7
N-4120 TAU, NORWAY
FAX +47 51 74 10 10
E-mail: [email protected]
You are responsible for all shipping charges, insurance, re-importation to your country, and duty
arrangements. When shipping a product to the factory for service, always include the following:
1)
A sales slip or other proof of purchase if repair is claimed under
warranty.
2)
A proforma invoice with value of the goods, stating that the amplifier
is returned to Norway for repair.
3)
An accompanying letter describing faults, symptoms, or problems
with the amplifier.
4)
Always ship the amplifier in its original carton and packaging material
to prevent damage in transit.
Electrocompaniet will not accept responsibility for any damage caused in transit, no matter however
caused.
If you require further information concerning the amplifier operation, or if you have any questions
related to service, please do not hesitate to contact your dealer or national Electrocompaniet
distributor.