Electrocompaniet ECP1 - Manual (Page 5)

Warning:
The preamplifier will be warm.
Due to the high class A operating point used in the Electrocompaniet design, it is normal
that the preamplifier feels warm. Proper ventilation will be needed, and the preamplifier
should not be covered up. A good rule is to allow 1 - 2 inches of space sidewise, and 2 - 3
inches above the preamplifier.
Service Policy:
If service is needed
Your dealer will have all relevant information about the service centers in your area, and
will ensure that your unit is serviced without delay. It is our general policy to have your
preamplifier returned to you within 5 working days. This is an average time, and could vary
locally, depending on the workload at the service center.
If, for some reason, there are no service facilities available in your country, please ship the
preamplifier to the following adress:
Electrocompaniet as,
Breivikveien 7,
N-4120 Tau,
Norway
Service department: [email protected]
Web: www.electrocompaniet.com
You are responsible for all shipping charges, insurance, re-importation to your country, and
duty arrangements. When shipping a product to the factory for service, always include the
following:
1)
A sales slip or other proof of purchase if repair is claimed under warranty.
2) A proforma invoice with value of the goods, stating that the preamplifier is returned
to Norway for repair.
3)
An accompanying letter describing faults, symptoms, or problems with the
preamplifier.
3)
Always ship the preamplifier in its original carton and packaging material to prevent
damage in transit.
Electrocompaniet will not cover damages incurred in transit.
If you require further information concerning the preamplifier operation, or if you have any
questions related to service, please do not hesitate to contact your dealer or national
Electrocompaniet let distributor.