EmberGlo Models 41 - Manual (Page 8)

Warranty
Warranty
Midco ® International Inc Limited Warranty Policy
Exclusions Terms, Customer Requirements and Instructions
All claims should be fi led through Warranty Central.
Call factory for information (773 604 8700)
Only Authorized Service Providers are authorized to provide Limited Warranty service on all
EmberGlo ® , a Division of Midco ® International Inc., food equipment as described under and Midco ®
International Limited Warranty Policy. A list of providers can be found on our web site: www.ember-
glo.com
Provisions:
In lieu of an implied warranty, all repairs and replacement parts furnished under our Limited Warranty
shall be f.o.b. point of distribution, but the owner must pay the necessary freight, delivery and labor
costs involved when required. Any Federal, State or Local taxes are also extra. This Limited Warranty
is effective for a period of one year from date of installation. EmberGlo
® Char Broilers and EmberGlo ®
Electric Food Preparation Equipment manufactured by Midco International, sold under the EmberGlo ®
trademark, are guaranteed to be free from defect in material and workmanship under normal use and
service for a period of 1 (one) year after the date of original installation. Midco’s obligation under this
Limited Warranty Policy shall be limited to repairing or replacing, at our option, any part of said equip-
ment which Midco examination shall disclose to its satisfaction to be thus defective.
Exclusions:
This Limited Warranty Policy does not apply to damages resulting from accident, misuse, abuse or al-
teration, nor does it apply to limed steam generators, nor does it apply to any consequential damages.
Most geographical areas require the use of distilled or demineralized water. Tap water is permissible
only with ES Series Steamers. Nor does it apply to Barbriq’s
® , briquettes, or rods used in gas broilers.
Midco’s obligation will be the replacement of the product or parts removed.
Terms:
Under the terms of this Limited Warranty Policy, models considered portable (devices with cords and
plug caps such as EmberGlo Steamers) must be taken or returned to the nearest service provider,
transportation prepaid, returned transportation collect. Non-portable units with permanent wiring will
be serviced on the customer’s premises. Under these terms, Midco agrees, within the terms of this
Limited Warranty period, to make all repairs at no charge by the authorized service provider. Labor
and mileage charges submitted by any other provider not authorized will be the responsibility of the
customer.
Customer Requirements:
All charges related to repairs made one (1) year after the date of original installation, during the Lim-
ited Warranty period will be the responsibility of the customer. The product registration information is
located on the product I.D. plate.
If a part is defective due to workmanship or materials and is removed from the product within the ap-
plicable warranty period and returned to Midco in accordance with the following procedure described,
Midco will, at its option, either repair or replace the part.
Call the factory for Instructions on returned goods.
No equipment may be returned without written authorization from MIDCO. Returned goods
must be shipped prepaid to the factory.
WARNING: Improper installation and use of this product could result in personal or
property injury.
EmberGlo A Division of Midco International - 4140 West Victoria Street - Chicago, Illinois 60646
toll free: 866 705 0515 - tel: 773.604.8700 - fax: 773.604.4070 - web: www.emberglo.com - e-mail: [email protected] 8
Printed in USA
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