Hall Research VS-2A User Manual
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Model VS-2A
5.0 Troubleshooting
There are no field serviceable parts or circuits in the device. If you think
that the device is malfunctioning, please first make sure that all your
connections are solid, and check the state of the LED’s on the front of the
unit to access the mode it is in.
If you still cannot overcome the problem, disconnect the video and audio
input connections from the unit. Unplug the power from the unit and after
a few seconds reconnect power. Connect your audio and video signals
after the unit is powered up. Check performance.
Do not open or try to repair the unit yourself. There are no customer
repairable items in the unit and you will void your warranty.
Contact the Hall Research Technical Support Department at 714-641-
6607 or via email or web. If you need to ship your switch for repair, make
sure to get a Return Material Authorization (RMA) number first.