D-Link AirPlus DI-524 User Manual

Page 59

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59

Troubleshooting

6. Why can’t I get a wireless connection? (continued)

Turn off your DI-524 and the client. Turn the DI-524 back on again, and then

turn on the client.

Check that the LED indicators are indicating normal activity. If not, check that

the AC power and Ethernet cables are firmly connected.

Make sure that all devices are set to

Infrastructure mode.

Check that the IP Address, subnet mask, gateway, and DNS settings are cor-

rectly entered for the network.

If you are using 2.4GHz cordless phones, X-10 equipment or other home se-

curity systems, ceiling fans, and lights, your wireless connection will degrade

dramatically or drop altogether. Try changing the Channel on your DI-524, and

on all the devices in your network to avoid interference.

Keep your product away (at least 3-6 feet) from electrical devices that generate

RF noise, like microwaves, Monitors, electric motors, etc.

7. I forgot my encryption key.

Reset the DI-524 to its factory default settings and restore the other devices on

your network to their default settings. You may do this by pressing the Reset

button on the back of the unit. You will lose the current configuration settings.

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