Warranty – Laerdal Tuff Kelly User Manual

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Warranty



Thank you for purchasing this Laerdal Tuff Kelly manikin. We hope that you will be
happy with it. In the event that your Tuff Kelly products need warranty service, please
contact Laerdal Medical or the Authorized Dealer from whom they were purchased.


Your warranty

By this limited warranty, Laerdal Medical, warrants to the purchasers the Tuff Kelly
manikin to be free from defects in materials and workmanship for a time period of
one (1) year from the original date of purchase.

If during this designated one (1) period of warranty the product proves defective due
to improver materials and/or workmanship,
Laerdal Medical, the Authorized Dealers,
and/or the Authorized Service Centers upon receipt of claim and written notification will
without charge for labor or parts, repair or, at Laerdal Medical discretion, replace the
manikin or its defective parts upon the terms and conditions set out below.


Conditions

1. This warranty does not apply nor cover damage if the original invoice or sales receipt
indicating the original date of purchase, product type and dealer’s name cannot be

presented together with the defective manikin or its products, accessories, spares, etc.

2. This warranty does not apply nor cover damage resulting from adaptations,
modifications, adjustments, or repairs made to the manikin or its products, accessories,
spares, etc, done by non-authorized Service Centers, Dealers, or the customer/product

end user himself.

3. This warranty does not apply to any of the following scenarios:


a. Periodic maintenance and repair or replacement of parts due to normal wear
and tear of the manikin, its products, accessories, spares, etc.

b. Accidents, lightning, water, fire, improper ventilation or any cause beyond the
control of Laerdal Medical.

c. Clothing, staining, discoloration or other cosmetic irregularity which do not

impede or degrade manikin performance.

d. Damage resulting from:
o

Misuse including but not limited to failure to use the manikin or its products
and accessories for their intended use in accordance with Laerdal Medical’s

instructions.

o

Use of the product in a manner inconsistent with the technical or safety
standards in force in the country and/or organization where it is used.



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