Peachtree Audio iNova - Manual (Page 12)

T r o u b l e
S h o o t i n g
11
The remote control doesn’t work
Please check the batteries by removing the cover on the
back of the remote. It is an infrared remote so it needs a
clear line of sight to the sensor on the front panel of the
iNova.
You intermittently lose your signal on the
USB input
First, try relaunching your music server program (iTunes,
WMP, etc.). If your computer still doesn’t recognize the
USB DAC unplug the USB cable from the computer and
the iNova, wait a few seconds, then reconnect. These are
computer hookups, and sometimes you’ll lose a signal just
as with your printer or other USB device. You should not
have this problem often. We designed the iNova to remain
locked on the USB signal at all times, but signal dropouts
are still possible.
You pick up hum and noise through your iNova
in your office system
This can require some trial and error diagnostics. If you
have music files available on a laptop computer connect
it (while on battery power) to the iNova and a pair of
speakers. If it works properly, with no noise, then the
computer in your office is introducing a ground loop into
the system. This is not uncommon. However, the iNova’s
digital inputs are transformer-coupled to minimize this
problem. If a problem persists, please feel free to contact
Peachtree Audio.
When you switch from one source to another you
get a loud “click” or “pop”
Sometimes this is from static buildup but it should not occur
consistently over a long period of time. Contact your dealer
or Peachtree Audio if this persists.
Your coaxial digital sources do not sound
quite right
You must use a wide bandwidth 75 ohm digital interconnect in
this application. If you use a standard audio RCA cable the
results will not be nearly as good. This is not an unusual
mistake as the two interconnects look identical but sound
different.
Your iPod doesn’t sound quite right through
the iNova
Your iPod offers custom equalizations for headphone
use that aren’t necessary with the iNova and a good pair
of speakers. We recommend using a “flat” response. If
you find that you still need equalization, then start at
“flat” and make your settings from that point.
The iNova will not turn on
Be sure the AC plug is connected at the back panel and
at the AC outlet, and that the outlet is live. Check the
fuse. Note: The standby button fading in and out “red”
signals that the iNova is overheating. The iNova will not
turn on until the overheating is corrected.
The iNova turns on but there is no sound
Be sure you have the proper input selected. Determine if
your source is on. If the input button is blinking then your
digital signal is not locked. Check your cable for connections
and your source to be sure it is on and playing.