Troubleshooting – Pitney Bowes DM225 User Manual

Page 20

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18

Troubleshooting

No Dial Tone –

Check that you are using an analog line such as
a) most fax machine lines;
b) lines used by computer modem or credit card reader;
c) residential phone lines.

Check that you have entered a dialing prefix if your phone

system needs a number to reach an outside line.

If you are using a DSL line you may require a DSL filter.

Contact your telephone company or local network administrator

Cannot Reach Data Center –

Check that you have entered a dialing prefix if your phone

system needs a number to reach an outside line.

Not Enough Funds –

You have tried to add more postage to your meter than you have in your
account at Pitney Bowes.

To Change Information Entered during the Install Procedure –

• Press

Clear

key on numeric keypad.

• At

Install Not Complete

, either go back to the previous step

or start the installation procedure over again.

To Change Selection after the Setup Program is Complete –

• Press the

Options

key.

• Press the green Page Down button twice.
• Select

Advanced Features

.

• Press Page Down.
• Select

Run Install Mode

.

Still have questions?
For installation support call: 1-877-817-2463. Alternately, your questions may be
answered in the Operator Guide or online. The Operator Guide can be found at
the following websites.

Product Name: DM100i Model: P700

Product Name: DM125 Model: PR00

http://www.pb.com/support/DM100

http://www.pb.com/support/DM125

Product Name: DM200L Model: P7L1

Product Name: DM225 Model: PRL1

http://www.pb.com/support//DM200

http://www.pb.com/support/DM225

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