Pitney Bowes DM300 - Manual (Page 8)

6 15
Tape
Step
7
Test Print
If the test print is good, select Yes .
If the test print is poor,
select No to perform additional
maintenance.
Good test print - no missing lines
Poor test print - missing lines
For proper printing, position
mail flat against rear registration
wall and gently slide mail to the
right on printer deck.
Load tape into tape
feeder and press Tape
button.
If you want a test print, follow these steps.
Select Yes to print test pattern.
Mr. John Smith 1925 Main Street Your Town, US 12345 Sue Jones Rte 223 Her Town, 54 321
Mr. John Smith 1925 Main Street Your Town, US 12345
OR
registration
wall
printer deck
Print Test Pattern
Do you want to print
Yes, Print Pattern
No
test pattern?
printable
side
Troubleshooting
Print Head or Ink Cartridge Fault
Try installing print head or ink cartridge again as described in Step 6.
If problem persists, call Pitney Bowes.
Mail Skewed
Clear message and try inserting envelope with it aligned flat against
the rear registration wall.
No Dial Tone
Check that you are using an analog line such as
a) most fax machine lines;
b) lines used by computer modem or credit card reader;
c) residential phone lines.
Check that you have entered a dialing prefix if your phone
system needs a code to reach an outside line.
If you are using a DSL line you should use a DSL filter obtained
from your DSL provider.
Cannot Reach Data Center
Check that you have entered a dialing prefix if your phone
system needs a code to reach an outside line.
Not Enough Funds
You have tried to add more postage than you have in your
account at Pitney Bowes. Refill a smaller amount and try again.
To Change Information During the Setup Procedure
• Press Back/C key on numeric keypad.
• At Install Not Complete , either go back to the previous step
or return to the Install Start.
To Change Information After the Setup Program is Complete
• Press Menu .
• Press Down button to scroll and select Advanced Features .
• Select Run Install Mode .
For Customer Support
• Dial 1-800-522-0020