RODE Microphones Stereo VideoMic Pro - Manual (Page 16)

16.
T R O U B L E S H O O T I N G / F R E Q U E N T LY A S K E D Q U E S T I O N S
WHY DO I GET LOW-LEVEL BACKGROUND
NOISE WHEN RECORDING ON MY CAMERA?
A low level background noise in your recordings is usually caused by
Automatic Gain Control function (or AGC) on the camera.
This occurs when the camera cannot sense an audio input signal
and automatically increases the gain (or level) of the audio input.
When it is increased to the level that the noise fl oor in the camera
microphone amplifi er becomes audible, the low level sound will be
present in your recording.
The Automatic Gain Control can be disabled on some camera
models. This may sometimes require a fi rmware update to your
camera. Please check with your camera manual or manufacturer for
more information.
You can help combat this issue by engaging the +20dB level boost
switch on your Stereo VideoMic Pro. This will increase the audio
signal so that the camera is able to recognise a signifi cant input level
and reduce usage of Automatic Gain Control.
MY MICROPHONE DOESN’T FIT INTO THE
SHOE MOUNT ON MY CAMERA
The RØDE cold shoe adaptor is a standard size adaptor, also known
as a universal shoe mount. This standard shoe is suitable for the
majority of camera attachments.
If your camera has a different, or custom adaptor, there are usually
converters available, which can be used to connect your camera to
accessories that use the universal shoe. Please contact your camera
manufacturer for information on the available converters for your
camera model.
WHY CAN I HEAR A RATTLING NOISE
FROM THE MICROPHONE WHEN IT IS
MOVED / SHAKEN?
After a long period of use, the screw that fastens the camera shoe
mount to the base of the Stereo VideoMic Pro may need to be
tightened. A slight rattling noise when the Stereo VideoMic Pro is
moved is an indicator the screw requires tightening. The screw is
located inside the 3/8” thread mount cavity on the base of the shoe
mount. Simply use a Phillips head screwdriver to tighten the screw.
If the screw on the base of the camera shoe mount is secure, make
sure that the camera shoe fastening ring is screwed all the way down
(Refer to page 7) and that battery cover is correctly installed.
(Refer to page 6)
WHY DID RØDE USE A THIN CABLE ON MY
STEREO VIDEOMIC PRO?
The Stereo VideoMic Pro has been designed with an ultra light, multi
strand shielded dual core cable. This allows for far lower handling
noise transference when compared to older style, thicker cables
used in many video microphones currently on the market. The
Stereo VideoMic Pro cable is incredibly strong and is rated to several
thousand fl ex cycles, ensuring it will last a very long time.
Of course, the Stereo VideoMic Pro also comes with our industry
leading 10 year warranty, ensuring complete peace of mind that your
microphone is built to last.