Raloy IP Functions for KVM - Manual (Page 35)

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3-5 Maintenance
3-5.1 Device Information
Device Summary
This section contains a summary with various information about this IP module and it’s current firmware
and allows you to reset the card.
The Data file for support allows you to download the IP module data file with specific support information.
This is an XML file with certain customized support information like the serial number etc. You may
send us this information together with a support request. It will help us to locate and solve your reported
problem.
The image above displays the IP module activity. From left to right the connected user(s), its IP address
(from which host the user comes from) and its activity status is displayed. RC means that the Remote
Console is open. If the Remote Console is opened in exclusive mode the term (exclusive mode) is
added. For more information about this option see the Section called Remote Console Control Bar in
Chapter 5. To display the user activity the last column contains either the term active for an active user or
30 min idle for an user who is inactive for a certain amount of time.