Taser M26 - Manual (Page 17)

ADVANCED TASER® M26 Operating Manual • MMU0008 Rev: B
1
BATTERY RECONDITIONING USING NiMH RECHARGEABLE BATTERIES:
Normal recharging requires only one charging cycle. In addition, TASER International
recommends that rechargeable batteries be reconditioned at least every six months. The
reconditioning procedure is included in the operating instructions for the M26 battery
charger unit.
TASER ONLINE TROUBLESHOOTING GUIDE
A troubleshooting guide is available by visiting the TASER Web site at www.TASER.com.
If you need product support on accessories or have any other questions, please contact
customer service at:
U.S.: 1.800.978.2737 or 1.480.905.2000
International: +1.800.978.2737 or +1.480.905.2000
RMA PROCESS
To return a TASER product for service, first obtain a Return Material Authorization (“RMA”)
number from our website at www.TASER.com. See the warranty specifications on the
website. If you don’t have internet access, contact TASER International at the numbers listed
above. Mail the defective product with postage prepaid together with a written description
of the defect and proof of purchase within one year or proof of purchase of an extended
warranty (PO, invoice, or purchase affidavit) or a check/credit authorization for the fee
specified on the TASER website for the TASER M26 to:
TASER International, Inc., 17800 North 85th Street, Scottsdale, Arizona 85255
Attn: RMA Department.
Note the RMA number on the outside of the package. Be sure to include your name, physical
address, and phone number of where to return the repaired items. Failure to provide the
required information may delay the return of the repaired items. Any TASER device that has
not been paid for or required information has not been provided for during a period of 90
days after receipt of the TASER device by TASER shall be deemed abandoned and TASER may
dispose of such TASER device without any compensation to Purchaser.
WARNING: If the TASER device has been exposed to bodily fluids or other biohazards,
please contact the customer service department at +1.800.978.2737 or +1.480.905.2000 for
specific instructions BEFORE returning the weapon for specific instructions.