Taser X26 - Manual (Page 21)

21 Chapter 5 Maintenance/Troubleshooting
Uploading Software Revisions
The X26 internal software provides functionality for all aspects of the ECD. The software can be upgraded to
the most recent version through a DPM or XDPM battery pack, or TASER CAM™ recorder. Each DPM battery
pack contains a copy of the weapon software. When the DPM battery pack is first inserted in the X26 ECD,
the logic will compare the software version in the weapon with the software version in the DPM. If the DPM
battery pack contains a newer version, the software will automatically be uploaded into the X26 ECD. During
the uploading, the CID will display a “P.” When uploading is complete, the CID will display the boot-up sequence.
The last number in the sequence is the new software version. The programming process takes approximately
10 seconds.
CAUTION
DO NOT remove the DPM battery pack or move the safety switch to the up (ARMED) position during the
software programming cycle. This will result in corruption of the data and the X26 ECD will have to be
returned to the factory for reprogramming.
You can always install a previous version DPM in the ECD. The software will not program the X26 ECD to an older
version and the weapon will remain at the higher of the software versions in the ECD or in the DPM.
X26 ECD Maintenance and Care
Each agency should establish a maintenance and handling program.
CAUTION
The X26 product is a sensitive electronic piece of equipment, and should be handled with care. Avoid
dropping an X26 ECD. Do not use an X26 ECD that has a cracked handle.
• Check the battery pack regularly. Replace it when the battery percentage reaches 20%.
• NOTE: The X26 ECD must be stored with the battery pack inserted at all times. Failure to do so may result
in loss of time and date settings, software corruption, and/or ECD failure. If the battery pack is left out for
an extended period of time, the software in the ECD may be damaged and the date/time may be reset.
Refer to the online troubleshooting guide at www.TASER.com.
• Check expiration of TASER cartridges (5-year expiration date is listed on the base of the cartridge). Do not
use an expired TASER cartridge in the field. Expired cartridges should only be used for training.
• Occasionally wipe out the cartridge firing bay with a dry cloth. Multiple cartridge firings create carbon
build-up (particularly after training courses).
• Secure in protective holster when not in use.
• When an X26 ECD is returned to TASER International for repair, the download data will be lost. Download
the data before returning the unit.
• Avoid exposing the X26 ECD to excessive moisture, or water.
• See the troubleshooting guide at www.TASER.com for detailed instructions.