Frequently asked questions, Setting up responseware – Turning Technologies ResponseWare User Manual
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ResponseWare for Android User Guide
8
FREQUENTLY ASKED QUESTIONS
Setting Up ResponseWare
Where can I download the app for my smartphone or tablet?
Search for ResponseWare in the Google™ Play Store.
How much does the app cost?
The app is free. However, a licensed account may be required to participate in class.
How do I verify that I have the most current version of the ResponseWare app?
In the Google Play Store, tap the Menu icon and select My Apps. Tap ResponseWare and if available, select Update.
If no update is available, the ResponseWare app is the most current version.
I downloaded the app. Where do I create an account to sign in?
Tap the Navigation Drawer icon in the upper left corner of the Home screen and select Sign In. Tap Create an account.
Alternatively, go to
and sign up for a Turning Account.
Why do I need a Turning Account? What is a Turning Account?
A Turning Account is a unique identifier that is used to tie together all software accounts and response devices. Turning
Accounts may be required for use with ResponseWare.
Do I need a Turning Account license?
A Turning Account license is required for responses from response devices or ResponseWare to be tracked and used in
TurningPoint Cloud and Learning Management Systems (LMS).
Where do I buy a Turning Account license code?
Create a Turning Account prior to purchasing the license code. Go to
and sign in.
Select Licenses from the left menu. Click the online student store button to be redirected to the Turning Technologies
Student Store. Select a Turning Account License or a bundle that includes a license. Checkout. The license will be
automatically added to your Turning Account.
How do I add a license to my account?
Go to
and sign in. Select Licenses. Below Redeem License Code, enter your code
and click Redeem.
What is my User ID?
User ID can refer to a Student ID, section number or any other identification required by the presenter.
How do I prevent my phone/tablet from falling asleep during class?
To prevent your phone or tablet from locking during a presentation, tap the Navigation Drawer icon, select Settings and tap
the button next to Keep Device Awake.
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