Wyred 4 Sound STP-SE User Manual

Page 10

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WYRED 4 SOUND ST Preamp v2.2

4235 Traffic Way

Atascadero, CA 93422

PH: 805-466-9973

FAX: 805-462-8962

[email protected]

www.wyred4sound.com

©2013 WYRED 4 SOUND

All rights reserved.

Page 10 of 12

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In the unlikely event there is a problem with your Wyred 4 Sound component, please contact your dealer,

distributor, or Wyred 4 Sound to discuss the problem before you return the component to our manufacturing

facilities for repair. Products shipped to the factory will be refused and returned freight collect if not accompanied

by a Wyred 4 Sound Service Department issued return authorization number (RA Number). Return

authorization numbers must be prominently displayed on the outside of the box and an accompanying letter

describing the problem and re-listing the RA number must be inside the box to qualify for service.

To contact the Wyred 4 Sound Service Department:

TELEPHONE 805-466-9973

HOURS M/F 8:00 am to 5:00 pm PST

FAX 805-462-8962

E-MAIL [email protected]

WEBSITE

http://www.wyred4sound.com

If you are located in the United States use the following procedure:

1. Fill out the Service form at the following address and be sure to document all details:

http://www.wyred4sound.com/Service.html

2. If service is approved we will issue a Return Authorization Number (R/A number) from the Wyred 4 Sound

Service Department. Be sure to confirm the current shipping address.

3. Insure and accept all liability for loss or damage to the product during shipment to the W4S facility and ensure
all freight (shipping) charges are prepaid.

The product may also be hand delivered to the California facility if arrangements with the Service Department

have been made in advance. Proof of purchase from an authorized Wyred 4 Sound dealer, distributor or agent

will be required for warranty validation at the time of hand delivery. Use the original packaging to ensure the safe

transit of the product to the factory, dealer, or distributor. Wyred 4 Sound may, at its discretion, return a product

in new packaging and bill the owner for such packaging if the product received by Wyred 4 Sound was boxed in

nonstandard packaging or if the original packaging was so damaged to the point it was unusable. If Wyred 4
Sound determines that new packaging is required, the owner will be notified before the product is returned. To

purchase additional packaging, please contact your authorized Wyred 4 Sound dealer, distributor, or the Wyred 4

Sound Service Department for assistance.

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