Toro CCR 2450 GTS Snowthrower 38515 - Manual (Page 12)

Conditions and Products Covered under
The Toro Starting Guarantee
The Toro Company and its affi liate, Toro Warranty Company, guarantee
that your Toro GTS (Guaranteed to Start) engine, when used for residential
purposes*, will start on the fi rst or second pull for fi ve (5) years from the
date of purchase, if you provide the routine maintenance it requires, or we
will fi x it free of charge.
This warranty covers the cost of parts and labor, but you must pay trans-
portation costs.
Guaranteed to Start Warranty Period
CCR 2450 5-years
Power Clear 5-years
Snow Commander 5-years
Conditions and Products Covered under
The Toro Total Coverage Guarantee
The Toro Company and its affi liate, Toro Warranty Company, promise
to repair any Toro Product used for residential purposes* if defective in
materials or workmanship or if it stops functioning due to the failure of a
component for a period of two (2) years from the date of purchase.
This warranty covers the cost of parts and labor, but you must pay trans-
portation costs.
The following time periods apply from the date of purchase:
Snow Product Warranty Period
CCR 2450 2-year Full warranty
Power Clear 2-year Full warranty
Snow Commander 2-year Full warranty
Limited Warranty for Commercial Use
Gas-powered Toro Snowthrowers used for commercial, institutional, or
rental use are warranted for 45 days against defects in materials or work-
manship.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, or if a normal, able-bodied adult can no longer start your
product’s engine in one or two pulls, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to arrange service
at their dealership. To locate a dealer convenient to you, refer to the
Yellow Pages of your telephone directory (look under Lawn Mowers)
or access our web site at www.Toro.com. You may also call our Toro
Customer Care Department toll free at 866-336-5205 (U.S. customers)
or 866-854-9033 (Canadian customers).
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
If for any reason you are dissatisfi ed with the Service Dealer’s analysis or
with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
866-336-5205 (U.S. customers)
866-854-9033 (Canadian customers)
Owner Responsibilities
You must maintain your Toro Product by following the maintenance pro-
cedures described in the Operator’s Manual. Such routine maintenance,
whether performed by a dealer or by you, is at your expense.
Items and Conditions Not Covered
There is no other express warranty. This express warranty does not cover
the following:
Cost of regular maintenance service or parts, such as fi lters, fuel, lubri-
cants, oil changes, spark plugs, cable/linkage adjustments, or brake and
clutch adjustments
Any product or part which has been altered or misused or required
replacement or repair due to accidents or lack of proper maintenance
Repairs necessary due to electrical supply irregularities
Pickup and delivery charges
Operational misuse, neglect, or accidents
Repairs or attempted repairs by anyone other than a Toro Service outlet
Repairs or adjustments to correct starting diffi culties due to the following:
failure to follow proper maintenance procedures
snowthrower auger/paddles striking an object
contaminants in the fuel system
improper fuel or fuel/oil mixture (consult your Operator’s Manual if in
doubt)
failure to drain the fuel system prior to any period of non-use over
three months
Special operational conditions where start-
ing may require more than two pulls:
fi rst time starts after extended period of non-use over three months
or seasonal storage
improper starting procedures
If you are having diffi culty starting your unit, please check the Operator’s
Manual to ensure that you are using the correct starting procedures. This
can save an unnecessary visit to a Service Dealer.
General Conditions
All repairs covered by these warranties must be performed by an Autho-
rized or Master Toro Service Dealer using Toro approved replacement
parts. Repair by a Toro Service Dealer is your sole remedy under these
warranties. Neither The Toro Company nor Toro Warranty Company is
liable for indirect, incidental, or consequential damages in connec-
tion with the use of the Toro Products covered by these warranties,
including any cost or expense of providing substitute equipment or
service during reasonable periods of malfunction or non-use pending
completion of repairs under these warranties. Some states do not al-
low exclusions of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions and
limitations may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
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Part Number 374-0059 Rev. B
CCR 2450
Power Clear
Snow Commander
A Full Warranty (Limited Warranty for Commercial Use)
The Toro 5-Year GTS Starting Guarantee and
The Toro 2-Year Total Coverage Guarantee
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain guaran-
tee policies for your country, province, or state. If for any reason you are dissatisfi ed with your Distributor’s service or have diffi culty obtaining guarantee
information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.
*Residential purposes means use of the product on the same lot as your home. Use at more than one location is considered commercial use, and the
commercial use warranty would apply.