Nintendo 3DS - Manual (Page 45)

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Consumer Inf
orma
tion
Consumer Inf
orma
tion
Not aligned correctly Dirt or air bubbles present
While holding,
press
When the Motion Sensor Calibration screen ap-
pears, lay the system on a flat horizontal surface
such as a tabletop and tap either Calibrate or
Revert to Default Settings.
The system registers control input when you aren’t operating the controls, or the
controls don’t seem to operate correctly.
• If you use excessive force to operate the Circle Pad, or you use the Circle Pad continuously for a long period of time, in very rare
cases the Circle Pad may start registering incorrect input and need to be calibrated. Use the calibration procedure in System
Settings to recalibrate the Circle Pad (see page 73).
NOTE: You can also go directly to the Circle Pad calibration procedure by following this procedure. First turn the power off.
Then hold down the L Button, R Button, and Y Button and turn the system on as shown below.
The Touch Screen doesn’t seem to operate or respond correctly to stylus input.
• The Touch Screen may need to be recalibrated. Use the calibration procedure in System Settings to recalibrate the Touch
Screen (see page 73).
NOTE: You can also go directly to the Touch Screen calibration procedure by following this procedure. First turn the power
off. Then hold down the L Button, R Button, and X Button and turn the system on as shown below.
• If you have attached a screen protector (sold separately) incorrectly to the Touch Screen, try removing it and using the Touch
Screen again. If it operates correctly, either try reattaching the screen protector, carefully following the instructions included
with it, or avoid using one. (Please use screen protectors officially licensed by Nintendo.)
There is no sound from the speakers.
• Check to make sure there are no headphones plugged into the system, as the speakers do not operate when headphones are
plugged into the audio jack.
• Try adjusting the volume control to make sure the volume is not turned off.
There is no sound from the headphones.
• Try adjusting the volume control to make sure the volume is not turned off.
• Make sure the headphones are fully inserted all the way into the audio jack.
The microphone doesn’t seem to work or recognize sounds (including headset microphones).
• Make sure the software you are using includes microphone features.
• Confirm that the microphone is operating correctly by performing a microphone test in System Settings (see page 73).
• Some voices may be difficult for the system to recognize. Try having a different person speak the same word or phrase to
verify if this is the problem.
The microphone seems to respond on its own, or there is feedback from the speak-
ers (including headset microphones).
• The microphone may be responding either to ambient noise in the environment or to noise coming from the speakers. Try to
remove the source of the noise or move to another location. You can also try lowering the speaker volume, as shown below,
or use headphones.
NOTE: If the speakers are emitting odd or high-pitched noises, this may be caused by feedback from the microphone. Lower-
ing the volume should solve this problem.
While holding,
press
Troubleshooting
Troubleshooting
The screen image does not match my movement, or moves when I’m not moving
the system (for software that requires the system to be moved during game play).
The Nintendo 3DS system’s built-in motion sensor may need to be recalibrated. This can be caused by sudden drastic temperature
changes or by a strong impact to the system.
To recalibrate the motion sensor, follow these steps:
NOTE: If you use the Calibrate option, the system will calibrate the motion sensor based on the system being located on a
flat horizontal surface, rather than returning to the factory default settings.
While the HOME Menu is displayed, press
and hold
and for three seconds.