4 troubleshooting, Troubleshooting – Asustor AS7009RD User Manual
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ASUSTOR NAS Quick Installation Guide
5.4 Troubleshooting
Q: Why can’t I detect my ASUSTOR NAS using ASUSTOR Control Center?
A: If you are having trouble detecting your NAS using ASUSTOR Control Center, please do the
following:
1. Please check your network connection:
a. Make sure that your computer and your NAS are part of the same local area
network.
b. Check to see if the network LED indicator is lit. If you find that it is not lit, try
connecting your Ethernet cable to the other network port or try using a different
Ethernet cable.
2. Please first disable any firewalls that may be running on your computer. Then try
scanning for your NAS again using ASUSTOR Control Center.
3. If you still cannot detect your NAS, please connect your NAS to your computer using
the provided RJ-45 network cable and change your computer’s IP settings.
a. Select [Start]->[Control Panel]->[Network and Sharing Center]
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