Atlona AT PRO3HD44M - Manual (Page 15)

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Updating and Resetting
Updating firmware
Resetting to factory settings
At times there will be new firmware to update, fix, or change functionality of products. Atlona has
made this as easy as possible for updating on the job by simply downloading from Atlona.com and
uploading the file onto the matrix.
NOTE: Only use a Windows computer to update the matrix. Use of an Apple computer to update
will cause the matrix to be unusable until the update is redone with a Windows computer.
Atlona understands that settings can be troublesome and at times its just easier to set things back
to factory settings. To make things easier a simple one step reset was created.
To reset the matrix, hold down the buttons 1 and 4 while powering on. If done correctly the matrix
will be back to factory settings when it turns on.
Needs:
• Verify the current firmware version
• RS-232 9 Pin to 9 Pin cable.
• PC (not compatible with MAC)
• OS that supports USB mass storage devices
• USB A to USB B cable (i.e. AT11008)
Preparing the Matrix:
• Unplug the power cable.
• Hold the Cancel button while plugging the power back in.
• Connect the USB B to USB A cable into the Matrix and the Computer.
Updating the Matrix:
The computer should auto detect the connection, if it does not, open the USB device from “my computer”.
• Click open in a new folder. (if auto run detects connection)
• Delete the file in the folder. (there should be only one file, if more delete all files)
• Copy and Paste the new firmware file into the USB folder.
• Unhook the Matrix from the computer.
• Unplug the power cable from the AT-PRO3HD44M
• Plug the power back in and start the matrix normally. Your update should be complete
If you wish to verify the new firmware, use the RS-232 command “Version”.
To view the current firmware use RS-232 command “Version”.
AT-PRO3HD44M
Select Input Number
home screen
---> ---> ---> --->
Power LED should turn
RED to indicate the
Matrix is in standby
mode/off. Unplugging
then plugging back in
can also set the Matrix
into standby.
---
---
---
--- Reset to
Factory
Settings
Simultaneously