Etymotic The BEAN® Quiet Sound Amplifier® - Manual (Page 14)

14
Troubleshooting
Problem: No sound.
What to do:
• Check to see if the BEAN is turned on
(battery door closed).
• Clean the eartip and the end of the BEAN.
• Try a fresh battery.
• Replace the filter.
Problem: Sound is not loud enough
What to do:
• Clean the eartip and the end of the BEAN.
• Replace the filter.
Problem: “My voice sounds hollow” or
“There is an echo in my voice.”
What to do:
You may be experiencing the occlusion effect. See p.10.
Make sure the eartip seals deeply in the ear. You may
need to try an eartip with a long stem.