ARRIS HD-DTA100u Quick Start Guide - Manual

HD-DTA100u
Quick Start Guide
Cable In To TV
CH 3/4
Switch HDMI Power
The HD-DTA100u
will not turn on • Make sure the POWER LED on the front of the HD‑DTA100u
is lit green.
• If the HD‑DTA100u is connected to a switched outlet, make
sure the switch is turned on. It is recommended to use an
unswitched outlet, if possible.
• Unplug the HD‑DTA100u from the AC outlet, and then plug it
back in.
• Make sure the remote control is in DTA mode, and turn the
HD‑DTA100u on by pressing the DTA button.
The remote
control does not
work • Make sure the remote control is in DTA mode.
• Make sure there are no obstructions between the remote
control and the HD‑DTA100u. Aim the remote control directly
at the HD‑DTA100u front panel, not the TV or VCR.
• The angle between the remote control and the HD‑DTA100u
may be too large. Stand in front of the HD‑DTA100u and not
too far to either side.
• Press and release operation buttons one at a time, firmly and
deliberately.
• Check the batteries in the remote control. Install new
batteries if needed.
There is no video
on the TV screen • Make sure the TV is on and set to the appropriate input
source for the HD‑DTA100u.
• Make sure the HD‑DTA100u is on and tuned to an authorized
cable channel.
• Make sure the cables between the HD‑DTA100u and the TV
are firmly connected.
• Make sure the coaxial cable feed is firmly connected to the
HD‑DTA100u and the wall jack.
There is no audio
when viewing
cable channels • Press MUTE on the remote control to restore sound.
No closed
captions display • Make sure closed captions are enabled on the TV. (Note:
Closed captioning may not be available for the current
program.)
Troubleshooting
Check here before calling your service provider.