24 maintenance, Troubleshooting table – Avalon Firestyles Bed & Breakfast User Manual

Page 24

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24 Maintenance

© Travis Industries

4121022

100-01305

Troubleshooting Table

Problem:

Possible Cause:

Don't Call for Service

Until You:

Main Burners Will

Not Start

The battery box switch is turned to "OFF"

The remote control is not working correctly

The thermostat is disconnected or set too low

No Propane in Tank

Use the switch on the battery box
See the remote control instructions
See "Thermostat Operation"
Check Tank Level

Appliance Beeps

The power backup batteries are dead
(heater will beep once repeatedly)

The heater encountered an error when trying to
start (heater beeps 3 times repeatedly)

The heater encountered a pilot error
(heater beeps 2 times repeatedly)

Replace the batteries (see page Error!
Bookmark not defined.
)

Make sure gas is turned on. Turn heater off for 5
seconds (make sure standing pilot is off) – then
turn back on.

Contact your dealer if this occurs.

Thermostat Does

Not Work

The battery box switch is turned to "OFF" or “ON”
The thermostat is set too low

Turn the battery box switch to “REMOTE”
Check thermostat

Blower Does Not

Work

The fireplace is not getting electricity

The fireplace is not up to temperature ..................
The blower fuse may be blown

Check the breaker switch
Let the fireplace burn for 10 minutes
Replace the fuse. See fuse location below.

Flames Are Too

Blue

The fireplace has just been started

Improper air shutter adjustment

This is normal – see “Starting the Fireplace for
the First Time”
Adjust Air Shutter – contact your dealer

Flames Are Too

Short (Under 6”)

The flame height may be turned too low

Turn the flame height to “HI” -
See “Adjusting the Flame Height”

Thin Layer of Soot

Covers the Glass

The logs or coals are placed incorrectly

Improper air shutter adjustment

See “Log Set Installation”
Adjust Air Shutter – contact your dealer

Accent Light Does

Not Work

The bulb may be burned out. ................................
The accent light fuse may be blown. .....................

See “Accent Light Replacement” on page 17
Replace the fuse. See fuse location below.

Location of fuses:

Fan Lights

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