DCS RGS-305 - Manual (Page 31)

HOW TO OBTAIN SERVICE
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HOW TO OBTAIN SERVICE:
Before You Call for Service
Is the circuit breaker tripped or the fuse blown?
Is there a power outage in the area?
IF THE COOKTOP BURNERS DO NOT LIGHT
Is the two piece burner put together correctly?
Is the burner head assembly aligned correctly?
Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.
For warranty service, contact DCS Customer Service at (888) 281-5698. Before you call, please have the
following information ready:
Model Number (located on rating plate backside of unit).
Serial Number
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction,
please write, fax, or email us at:
Write:
DCS
Attention: Consumer Relations
5800 Skylab Road
Huntington Beach, CA 92647
Fax us at: (714) 372-7004
email: [email protected]