Comtech EF Data CME-5200 Manual - Manual (Page 11)

CME-5200 Digicast Media Router ASI Receiver Revision A
Preface MN/MRASIRCDC.IOM
Warranty Policy
Comtech EF Data products are warranted against defects in material and
workmanship for a period of two years from the date of shipment. During the
warranty period, Comtech EF Data will, at its option, repair or replace products
that prove to be defective.
For equipment under warranty, the owner is responsible for freight to Comtech
EF Data and all related customs, taxes, tariffs, insurance, etc. Comtech EF Data
is responsible for the freight charges only for return of the equipment from the
factory to the owner. Comtech EF Data will return the equipment by the same
method (i.e., Air, Express, Surface) as the equipment was sent to Comtech EF
Data.
All equipment returned for warranty repair must have a valid RMA number issued
prior to return and be marked clearly on the return packaging. Comtech EF Data
strongly recommends all equipment be returned in its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to
repair or replacement of failed parts, and the return shipment to the buyer of the
repaired or replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed,
altered, repaired, or misused in any way that, in the opinion of Comtech EF Data
Corporation, would affect the reliability or detracts from the performance of any
part of the product, or is damaged as the result of use in a way or with equipment
that had not been previously approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial
number or the serial number of any of its parts has been altered, defaced, or
removed.
The warranty does not cover damage or loss incurred in transportation of the
product.
The warranty does not cover replacement or repair necessitated by loss or damage
from any cause beyond the control of Comtech EF Data Corporation, such as
lightning or other natural and weather related events or wartime environments.
The warranty does not cover any labor involved in the removal and or
reinstallation of warranted equipment or parts on site, or any labor required to
diagnose the necessity for repair or replacement.
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