Comtech EF Data CMR-5970 Quick Start Guide User Manual
Quick start guide
Quick Start Guide
CMR-5970 – Digicast Media Router MR-S2
CMR-5990 – Digicast Media Router MR-S2-ASI
Contact the Comtech EF Data Customer Support Department for:
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Product support or training
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Reporting comments or suggestions concerning manuals
•
Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
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Contact the Comtech EF Data Customer Support Department. Be prepared to supply
the Customer Support representative with the model number, serial number, and a
description of the problem.
•
Request a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support representative.
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Pack the product in its original shipping carton/packaging to ensure that the product is
not damaged during shipping.
•
Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)
For Online Customer Support:
An RMA number request can be requested electronically by contacting the Customer Support
:
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Click on “Return Material Authorization” for detailed instructions on our return
procedures.
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Click on the “RMA Request Form” hyperlink, then fill out the form completely before sending.
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Send e-mail to the Customer Support Department at [email protected].
For information regarding this product’s warranty policy, refer to the Warranty Policy.
IMPORTANT NOTE: The information contained in this document supersedes all previously published
information regarding this product. Product specifications are subject to change without prior notice.
Copyright © 2007 Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA. All rights reserved. Printed in the USA.