Comtech EF Data CMR-6000 Quick Start Guide - Manual

Quick Start Guide
CMR-6000 Digicast Media Router
Copyright © 2008 Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA. All rights reserved. Printed in the USA.
Contact the Comtech EF Data Customer Support Department for:
• Product support or training
• Reporting comments or suggestions concerning manuals
• Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
• Contact the Comtech EF Data Customer Support Department. Be prepared to supply the
Customer Support representative with the model number, serial number, and a description
of the problem.
• Request a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support representative.
• Pack the product in its original shipping carton/packaging to ensure that the product is not
damaged during shipping.
• Ship the product back to Comtech EF Data (Shipping charges should be prepaid).
For Online Customer Support:
An RMA number request can be requested electronically by contacting the Customer Support
Department at
www.comtechefdata.com/service.asp
:
• Click on the “RMA Request Form” hyperlink, then fill out the form completely before
sending.
• Send e-mail to the Customer Support Department at [email protected] .
For information regarding this product’s warranty policy, refer to the Warranty Policy.
IMPORTANT NOTE: The information contained in this document supersedes all
previously published information regarding this product. Product specifications are
subject to change without prior notice.