COWON AE1 - Manual (Page 33)

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Troubleshooting
Before You
Start
Basics
Basic
Functions
Additional
Description
33
Video is not recorded.
Check memory card. Since memory cards have a limited life span, they may not operate
normally if they are used beyond their lifespan.
Periodic re-formatting is recommended for memory cards.
Voice is not recorded.
Check if voice recording is disabled. If voice recording function is active, make sure the
microphone of the black box is not blocked.
LCD screen does not come to life.
When you start the ignition, the LCD screen automatically turns on but the screen is
programmed to automatically go off after a while. When this happens, touch any place on
the LCD screen and the screen will turn back on. If the screen remains black even after
multiple touches, contact your local service center.
PC manager does not display map.
This device supports connection with external GPS. Check if the external GPS cable is
firmly connected with the main body of the product. If the problem remains unsolved,
make sure the external GPS has a clear, unobstructed view of the sky so that its signal
reception from the satellite is not blocked.
(External GPS receiver is optional.)
Image is blurry.
Clean camera lens. Always keep the front glass of your car clean.
Power is not turned on.
If power is not turned on in spite of using the included cigar jack cable, separate the
power cable from the device and reconnect it. If power remains off, contact your local
service center.