Brightness problems, Temperature problems, Brightness problems temperature problems – Daktronics Galaxy AF-3500 Series Double Face User Manual

Page 23

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Diagnostics and Troubleshooting

19

Entire display fails to work

• Check the breakers in the building connected to main power source.

• Check the breakers in the power termination panel.

• Check the diagnostic LEDs on the controller for Power and Run. Refer to

Section 7.1 for more

information.

• Check/replace the ribbon cable from the controller to the modules.

• Verify proper use of the software by checking the software manual.

Brightness Problems

Display is stuck on bright or dim

• Check Manual/Auto dimming in Venus 1500 software. Brightness is typically set to Automatic. If

not, refer to the Venus 1500 software manual (

DD1370296) for more information.

• Check the light sensor cable and wiring for secure connections.

• Check the light sensor lens for obstructions (lower-left edge, front of primary cabinet).

• Replace the light sensor assembly.

Display is too bright at night

• Set the Dimming Schedule. Refer to the Venus 1500 software manual (

DD1370296) for more

information.

Temperature Problems

(For displays with a temperature sensor installed)

No temperature showing on the display

• Refer to the Venus 1500 software manual (

DD1370296) for more information.

Note: The temperature sensor must be correctly installed before a current temperature can be shown.

Temperature shown is too high or too low

• The temperature on the display can be adjusted either up or down to become more accurate.

• Refer to the Venus 1500 software manual (

DD1370296) for more information.

Note: Repeat for each primary display that shows the temperature.

Temperature always reads –196F/-127C degrees

• Check the temperature sensor cable connections.

• Look for bent pins on connectors.

• Check that the temperature sensor is set to address 1.

• Make sure the sensor has power by checking that the diagnostic LED is blinking.

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