DirecTV HD DVR - Manual (Page 53)

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Problems with Caller ID
You must subscribe to  Caller ID service through your local phone company.
Also, check to be sure your Caller ID feature is turned on (see page 33).
If you are plugging your receiver to a wireless phone jack, note that it typically does not transmit  Caller ID
information; you may need a special wireless phone jack for Caller ID service. See the user’s manual that came
with the wireless phone jack to see if it transmits Caller ID information. If it doesn’t, either connect the phone line
directly to a standard wall-mount phone jack or install a wireless phone jack that transmits Caller ID information.
DIRECTV Plus HD DVR will not turn on
Make sure the remote control is on  DIRECTV mode, and press PWR (power key).
Press the POWER button on the front panel of the receiver. 
Check to make sure the power cord is plugged into the DIRECTV Plus HD DVR and the wall outlet. 
Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else. 
Press TV POWER ON, then press it a second time if needed. 
Check  batteries in remote control.
Be sure remote control is pointed at remote sensor, and front of receiver is not blocked. 
Unplug the receiver. Wait five minutes. Plug it in again. 
DIRECTV Plus HD DVR Turns off while playing
Excessive heat may have caused the receiver to go into a standby state. Insure that the receiver has plenty of 
ventilation.
Electronic protection circuit may have been activated due to a  power surge. Wait 30 seconds, then turn on again.
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