Fire Magic Echelon Diamond Stand Alone Grill - Manual (Page 47)

47
TROUBLESHOOTING
If you have trouble with this Fire Magic ® grill, please use this list to identify the problem. By trying one or more of the solutions
to the possible cause, you should be able to solve the problem. If this list does not cover your present problem, or if you have
other technical diffi culties with the grill, please contact your local Fire Magic
® dealer or visit our web site at www.rhpeterson.com.
* Important: Propane tanks are equipped with a safety shutdown
device that may cause low or no gas/fl ame at the
burners if operating and lighting instructions are not
followed exactly. If you suspect the propane tank
safety shutoff is in effect, shut off all burner control
valves and the propane tank valve . Then read and
follow the LIGHTING INSTRUCTIONS exactly.
Lighting instructions are located in your owner’s
manual and printed on the grill’s metal drip tray. If the
problem persists, continue troubleshooting, or contact
your local dealer or R. H. Peterson for assistance.
PROBLEM POSSIBLE CAUSE CORRECTION
Accessories do
not operate
1. Power source not hooked to power supply
2. Master switch is off
1. Hook external power to grill.
2. Turn master switch on.
Ignition system
failure
1. Power source not hooked to power supply
2. Improper air shutter adjustment
3. Ignition wire disconnected
4. Low gas pressure
5. Front carry-over port
6. Blown fuse in power supply box
7. Igniter malfunction
8. Igniter switch malfunction on valve
1. Hook external power to grill.
2. Adjust air shutters.
3. Plug wires back into ignition switches.
4. Have the gas co. check pressure at grill.
5. Clean burner ports.
6. Replace the fuse. Reference the POWER SUPPLY
FUSE REPLACEMENT section.
7. Contact dealer for replacement.
8. Contact dealer for replacement.
Insuffi cient heat /
low fl ame
1. Improper air shutter adjustment
2. Using propane orifi ce for natural gas
3. L o w g a s p r e s s u r e / f l a m e ( p r o p a n e )
4. Low gas pressure/fl ame (natural)
5. L.P. regulator hose cracked due to age
1. Adjust air shutters.
2. Check/change orifi ces.
3. Shut off all valves, including propane tank, and follow
lighting instructions exactly. (See important note*
below.)
4. Have the gas co. check pressure at grill.
5. Replace L.P. regulator hose.
Uneven heating
1. Burner ports partially blocked by debris
2. Small spiders or insects in burner
3. Improper air shutter adjustment
1. Remove burners and clean out ports.
2. Inspect burners and orifi ces for spider webs or other debris
that may block fl ow.
3. Adjust air shutter.
Thermometer not
operating properly
1. Thermometer malfunction
1. Reset thermometer by turning master switch off then
back on.
Interior & knob
light(s) not operating
1. Thermometer light switch not functioning
2. Interior or knob light(s) burned out
1. Reset thermometer by turning master switch off then
back on.
2. Contact dealer for replacement.
Burner goes out on
LOW
1. Valve "Low" setting needs adjustment
1. Light burner on HIGH, immediately turn to LOW
setting. Remove knob from valve and using a small fl at
screwdriver, slowly turn the adjustment screw in the
stem, a little at a time (30° to 45°), in either direction,
until the fl ame is approximately
1 / 4 " in height from
burner ports.
Rotisserie noisy 1. Rotisserie out of balance 1. Adjust rotisserie counterbalance.
Rotisserie doesn’t
turn but lights work
1. Elec. socket circuit breaker is tripped 1. Reset circuit breaker (See Fig. 47-1).
To reset the cart electrical
outlets press in hard on the
reset (upper) button until you
hear an audible click.
Note: The main power feed
to the cart must be on
for the reset switch to
function. Open the grill
oven lid and turn on
the lights to verify that
the grill has electrical
power before resetting
the breaker.
Fig. 47-1