Customer service, Field service, Dvds – Flowserve 50165 Nordstrom Figure User Manual

Page 19

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Nordstrom Figure 50165 and 50169 Dynamic Balance Iron Plug Valve FCD NVENIM2006-00 – 09/05

flowserve.com

more in faulty performance and short life than is necessary. In order to maintain the high standards of
performance expected of Flowserve Nordstrom Valves, we offer the service of valve remanufacturing
that provides a three-year warranty at a percentage of new valve cost!

Many Nordstrom valve users find it more economical to have Nordstrom remanufacture their valves
than to repair them themselves because of the following features and benefits:

1. Repair work guaranteed under a three-year warranty.

2. Valve is tested to new valve standards.

3. A like-new valve at a percentage of a new valve cost.

Customer Service

If at any time you require assistance from Nordstrom in the maintaining of your Dynamic Balance valve,
feel free to call your Customer Service Representative, at the appropriate number listed on the back
cover of this manual.

Or write us at:

Flowserve Sulphur Springs Operations
1511 Jefferson Street
Sulphur Springs, Texas 75482
USA

Or FAX us at: (903) 439-3411

Field Service

Our Sales Representatives are the best in the business. They can provide you with technical informa-
tion about your Dynamic Balance Plug Valve, and are available to visit your facility to conduct general
maintenance seminars.

In addition, Nordstrom maintains a highly skilled staff of Service Representatives who provide mainte-
nance assistance over the telephone, or visit your facility to conduct maintenance seminars or to assist
you in the maintenance and repair of your Dynamic Balance iron valve.

DVDs

It is often difficult to assemble the appropriate people for training. Nordstrom has produced a series of
DVDs that allow training at your convenience. For your Dynamic Balance iron plug valves, we suggest:

• Operation and Maintenance of Nordstrom 400-D Handgun and Hypregun-Plus

To obtain copies of this training video, contact your Flowserve Sales Representative or Customer
Service Representative.

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